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Excellent
Based on 141 reviews
Absolutely incredible people. You might be wondering how you can get "Customer Service" with a "Self Service Storage" unit but these two nailed it! Incredibly clean facility, incredibly helpful people, and the rates are the same as the rental units of lesser quality. Thanks again you two for the awesome service AND the help moving the car in the shed. God Bless!
Response from the owner:Clint - Thank you for the 5 star review!! We really do try to have the best customer service - that is how we stand out from our competitors. Tim and I operate this facility and we see helping people out as a ministry. Welcome - we are so glad you have rented from us!! God Bless!!!! Tim and Gloria
Rented couple different units.Very clean and well maintained. I loved the phone app for payment and gated access. Will definitely use and recommend in the future. Very professional and easy to work with.
Response from the owner:Scott, Thank you for the 5 star review. We tried to make your stay easy and convenient for you. I am glad you would recommend us and would use us in the future. We enjoyed having you rent from us. Tim and Gloria
Great place to store a camper! The area felt very secure, and I had complete peace of mind leaving my camper there. Everything was well-maintained and easy to access. Would definitely recommend to anyone looking for reliable outdoor storage.
Response from the owner:Lania, Thank you for the 5 star review!!! We are glad you were able to feel that your camper was secure as we work very hard at trying to keep our storage facility secure - we have over 25 cameras around the property. We also take pride in how clean our facility is - there is no garbage anywhere on the property - thank you for recommending us!! Tim and Gloria
Appreciated the friendly service and communication. From day 1 to the end of my contract, they were easy to work with and professional. The storage location was convenient, secure, and always easy to access. Would highly recommend Cornerstone!
Response from the owner:Tyler, Thank you for the 5 star review!! yes we answer the phones on nights and weekends so we can have great communication with our customers. We appreciate you renting from us. Tim and Gloria
Cornerstone Storage provide secure units.
Walls go to the ceiling, Doors have double lock capabilities, and facility is monitored by 24/7 surveillance.
Response from the owner:Chad, We sure do have surveillance - we really try to monitor our facility constantly. We have over 25 cameras aross the property along with other cool deterrents!! this is our only property and we are family owned and operated so we can fully committ our time to this one facility. Thanks for renting from us. Tim and Gloria
Amazing management with fantastic communication!! If there were 10 stars they would get them!! Can’t recommend high enough!!
Response from the owner:Mary, Thank you for the 10 star review!! We pride ourselves in a family owned and operated business which we really try to take care of our customers and treat them with kindness and respect. We are glad you could see this in our behavior. Thanks for renting from us. Tim and Gloria
I couldn’t say enough about the customer service! They always answered there phones whenever I called, they were always quick to fix any problems I may have had with the unit. They were very pleasant to work with! I highly recommend if your looking for a unit and a company that cares about there tenants!
Response from the owner:Isabelle, Thank you for the 5 star review!! We pride ourselves in a family owned and operated business which we really try to take care of our customers and treat them with kindness and respect. We are glad you could see this in our behavior. Yes we do answer the phones nights and weekends!! That is when most people need questions answered or when we rent our units. Thanks for renting from us. Tim and Gloria
Crossroads Storage is a top notch facility, daily monitored and maintained. If your looking for honest people, running an honest business, you’ve found them.
Darrell A.
Response from the owner:Darrell, Thank you for the 5 star review!! We pride ourselves in a family owned and operated business which we really try to take care of our customers and treat them with honest, kindness and respect. We are glad you could see this in our behavior. Yes! Tim is at the storage throughout the day monitoring it along with our 25 cameras across the property! Thanks for renting from us. Tim and Gloria
Cornerstone storage has the characteristics of kindness, they're accommodating also.The owner of Cornerstone storage went out of his way to drive my husband back to his car on the other side of the city, when he had no way of getting back after dropping his a vehicle off to the storage to be stored.
I am very please with Cornerstone storage nice people .
Response from the owner:Lavern, Thank you for the 5 star review!! We pride ourselves in a family owned and operated business which we really try to take care of our customers and treat them with kindness and respect. We are glad you could see this in our behavior. We are glad Tim could drive your husband to his car and help you out. Thanks for renting from us. Tim and Gloria
I would highly recommend cornerstone for your storage needs The owners are great!! They helped me back in my RV and were so nice to work with. I just reserved another unit today.
Response from the owner:Dean, Thank you for the 5 star review!! Yes we even back customers rv's, boats, and 5th wheel campers for you. Tim loves helping people when he can and he could really back up anything!! We loved having you rent from us. Tim and Gloria